Trailblazer Technology is a leading provider of insurance technology software, specializing in tailored solutions for smaller insurers, including Managing General Agents (MGAs). The company's suite of products is designed to operate independently or seamlessly integrate as a suite, providing a comprehensive solution for their client's unique needs.
Recognizing the challenges faced by smaller insurers and MGAs, who often find themselves priced out of existing software packages in the market, Trailblazer Technology aims to bridge this gap by delivering a cost-effective solution without compromising on functionality or performance.
A key focus for Trailblazer Technology is simplifying the implementation process, making the software user-friendly, and offering it at an affordable price point. The company is committed to empowering smaller insurers and MGAs by providing them with accessible and efficient technology solutions that were previously beyond their reach.
Trailblazer Technology finds itself at the forefront of the insurance software industry, navigating the complexities of data integration and migration. In the realm of insurance software, the company encounters diverse scenarios where substantial data inflow and outflow into its insurance solution are imperative. Whether it involves the seamless transition of an entire legacy system into Trailblazer or the conversion of Excel spreadsheets into the Trailblazer solution, the challenge lies in the efficient handling of data integration processes.
The intricacies become even more pronounced when dealing with API calls from external systems that necessitate the smooth transfer of information into Trailblazer, followed by the subsequent delivery of processed data back to the originating source. Such integration pain points are particularly prominent when operating on a newer software package without inherent capabilities to manage these data exchanges seamlessly.
In the domain of insurance technology, Trailblazer Technology faced substantial challenges in managing data integration, whether migrating from legacy systems, converting Excel spreadsheets, or handling API calls between different systems. The absence of built-in capabilities in newer software packages compounded these integration pain points.
In addressing Trailblazer Technology's challenge, Synatic played a pivotal role in helping Trailblazer consolidate a diverse range of data sets and pushing this data into Trailblazer’s insurance solution. Many of Trailblazer’s clients were managing disparate flows using unconventional methods, such as manually transferring data between systems using Excel spreadsheets or contact books on laptops. Synatic facilitated the consolidation of this varied data, providing Trailblazer with the capability to offer its clients a unified and coherent view of their data inside Trailblazers solution.
Bradley Krawczyk, Senior Solutions Architect at Trailblazer said, “Synatic's Data Integration Hub (DIH) did more than simply solve traditional data movement challenges. It tackled the unique situation where clients not only faced difficulties in moving data but also lacked a centralized destination for the data to be stored.” With a JSON-based approach aligning seamlessly with Trailblazer's Postgres database storing JSON data, Synatic simplified the process of bringing in, reformatting, and converting data into Trailblazer's distinct layout. This not only streamlined the ETL (Export, Transform, Load) process but also alleviated the struggle of scripting to load data into a non-traditional database structure.
Synatic's JSON-based capabilities proved instrumental. The platform facilitated the seamless conversion and reformatting of data into Trailblazer's unique layout. By eliminating the need for complex scripting to load data, Synatic's compatibility with JSON structures streamlined the integration process, allowing Trailblazer to efficiently manage and utilize data within its insurance solution.
Krawczyk said, “One standout feature for Trailblazer was Synatic's approach to API calls. The ability to initiate conversions or start workflows with simple triggers like emails or post API calls proved invaluable. This flexibility in workflow automation became a key factor in Trailblazer's strategy to navigate complex integration scenarios seamlessly.”
Synatic emerged as the solution that perfectly aligned with Trailblazer's requirements. The web-based and cloud-centric nature of Synatic provided the flexibility Trailblazer needed to access and integrate data efficiently. This departure from traditional server-based applications allowed for a more dynamic and accessible approach to data management that empowers Trailblazer to solve any of its client's data related challenges.
“Working with Synatic has been a wonderful eye-opening journey, and as someone who thrives on solving unfamiliar challenges, I appreciate the robust toolset Synatic offers to solve these challenges. Synatic’s DIH is highly configurable, giving us the freedom to use various approaches to solve our customers’ business challenges. Learning how to leverage Synatic to meet our data needs has been an insightful, exciting, and enjoyable journey.” Bradley Krawczyk - Senior Solutions Architect
