Trusted by thousands of organizations across the globe
Non-platform/ system specific connectors such as HTTP, SFTP and SOAP connectors
Deep connectors that are platform/ system specific such as Salesforce, HubSpot, Sage connectors and NetSuite connectors to name a few. These connectors can be licensed APIs or open APIs.
No, we will charge you for the additional connectors you use
You will be notified that you have exceeded your monthly cloud limits and we will set up a meeting with you to discuss your increased requirement needs and then bill accordingly for the services you have utilised.
Synatic requires all end-customers to sign an end customer agreement. Our contracts run over a period of a year with automatic renewal.
With Synatic’s unique SwaS (Software with a Service) model, you can decide on the implementation method you want to use. The Synatic team can take on the entire integration project from start to finish, part of it, or even teach your solution implementation team all we know about integration
With Synatic’s unique SwaS (Software with a Service) model, you can decide on the implementation method you want to use. The Synatic team can take on the entire integration project from start to finish, part of it, or evenWe offer referral, reseller, implementation, and OEM partnerships. These all come with differing commissions and responsibility structures, see here for more detail on the partnerships. teach your solution implementation team all we know about integration
Synatic requires a calendar month notice, a month prior to the renewal date, for cancellation of any services.
Yes, it will. Synatic fully manages the authentication process through a 3-tier access point to the system at user, organisation and implementation level. i.e. each of these levels has a layer of security so as to ensure authenticated access.
All Synatic’s packages have support offered to guide you through your iPaaS setup, control or automation. Our dedicated Customer Success Team will assist you with your challenges regarding the integration platform services in the form of email, online or interactive chat function.
If you exceed the allocated support hours for your chosen edition package, you will be charged at our standard support rate. Before billing occurs, you will be notified that you have reached your limit and will be charged accordingly.
We understand that the needs and size of your business may change over time. We at Synatic are dedicated to growing and meeting your changing business requirements. Contact your account manager to discuss the changing needs of your business
Direct Bank Deposit
Synatic does not accept cheques
Synatic bills annually in advance, but we can work with your requirements and bill you either quarterly or monthly, whichever works best with your business needs. Note that non-annual contracts do incur a surcharge.
The implementation fee is based on the complexity of the project, and you will be quoted once the scope of the project has been determined.
Hosting the Synatic solution in/on a customer’s cloud requires Synatic to set up a new instance of Synatic in/on the client's infrastructure. This requires hours of development time to be spent preparing and configuring the hosting environment. The additional charge also covers maintenance of 10 hours per month.
No hidden fees. Synatic is always upfront with costing and will never pull the wool over your eyes. With each project we work with you on, we ensure we’re getting the right requirements for your business's needs, so that we can scope accordingly for our professional service/set-up fees.
Yes. Features can be added according to customer requirements
